The cable connecting to the charging dock for our Yoto player has over time becomes loose and has finally snapped, I've just looked online and can't find a replacement to buy.
Does anyone know of alternative solutions to charge our player? Our children will be devastated at bedtime not being able to listen to it and a whole new Yoto is expensive 😭
Hi all, I’m really sorry you’ve run into this. I understand how frustrating it is to not be able to replace your charger, especially when you rely on your 2nd generation Yoto Player daily.
As we slowly shift away from 2nd generation models (which are now mostly out of warranty), the charging docks are no longer in production and unfortunately won’t be restocked. That said, depending on your situation and where you're based, our team may still be able to offer a replacement from remaining stock, or provide a special discount to upgrade to a 3rd generation Yoto Player.
For anyone who hasn’t already, please reach out to our Customer Happiness team via support.yotoplay.com so we can look into your case and do our best to help!
