My Yoto (2nd Gen) is still on OS version 2.10.7 which according to the support pages was released in November 2022 and has been superseded 12 times since then and it should be on 2.18.4.
I performed a factory rest tonight and reconnected it to the wifi but nothing has changed. Is there anything I can do to update it as looking at the change logs the recent updates may resolve some of the niggles we have with it.