Hi everyone. Purchased the yoto mini fo my kids for Christmas. My daughter's yoto jack outlet isn't working 😢 it was before but just yesterday she plugged them in and said she couldn't hear anything. I even charged her headphones (I thought it was very weird that I had to charge headphone to use with a jack wire but charged it anyways), fully charged still didn't work, tried my son's jack wire because his is working, still didn't work, I tried her headphones and jack on his and it worked so, it's not the headphones it's her yoyo jack outlet. What do I do??? Help. I purchased them through Amazon and the return window is closed. Don't know what to do now... 😟