Is anyone else having issues with headphone connectivity? I’ve found that my Yoto player has nothing but trouble with headphones. When I connect my apple AirPods (or the cheap amazon alternative), if I press pause, then unpause, it refuses to produce any audio sound. Instead, it plays silence and you lose your place in your books.
Today, I’ve tried connecting a pair of Headphones (as opposed to earphones) and find that it wouldn’t play anything, it just kept bringing up the “cloud” image, removing it, bringing it back up, etc. without ever playing the book. But, without the headphones connected, it played fine.
When I reported the headphone issues, they presumed it was user error, and I had to send a video of what I was doing to prove it wasn’t. Then they presumed it was my device with a one of fault, so they replaced it with a new one, and the issues are possibly even worse!
so, I wish to find out if anyone else has similar issues. Grab your headphones or earphones, borrow your child’s device, connect your own earphones/headphones via Bluetooth, and test if it works properly when you pause and unpause. If not, post on here and let me know! Because it would be good to let Yoto know that there are basic issues with their software/hardware that needs fixing, rather than presuming we, the customers, are idiots.
I’m adding a post script: please can we test the headphones of your devices, rather than having rants on any topic vaguely related to this. Otherwise this post becomes very off topic and very unhelpful to the problem.