Anyone else having trouble with either your volume or righthand (track?) dials? I contacted yoto but we're out of warranty (Bought 2y7m ago) so they said they can give me a 15% discount on a new one ONLY if I return the old one which still largely works, just the tracks sometimes skip. They told me it was NOT a common issue but there seem to be loads of people mentioning on reddit? Frustrated a relatively expensive product is only expected to last 2 years.
The issue we have seems to be that the dial doesn't always register with the software when turned so takes a few clicks to change a track and sometimes will do a few in a jump, also sometimes the track just skips on its own.